information_problems

__** Identifying Information Problems **__

// Information System Problems, what are they? // An Information system problem is an information problem that occurs when an organisation’s goals are not being met ( //a Broad Terminology//). A definition of information problems in an organisational context will make this fully understandable. All organisations use goals that apply to the whole organisation, collective goals. These goals are attained by every part of the organisation completing their separate tasks, and by completing these tasks, it contributes to the collective goals of the entire organisation. // For an example on collective goals, see Page 21 of the IT Applications VCE Information Technology Unit 3 & 4 Second Edition Figure 1-10. //

Problems can occur that affect the completion of the seperate tasks, which in turn affects the completion of the collective goal. For Example, if the copies of a organisations database is kept in hard copy format it will take a very long time for an employee to restore the database if it is lost, or if it is needed to be referred to as a source of clarification. If a problem like this is detected, then the organisation will realise that an organisations goals are not being met (Timeliness, ease of use etc...).

// When an information problem is detected in the organisation, it is essential to approach a problem in two ways. // First way is to; understand what the organisation is attempting to achieve with its collective goals, there is no use helping an organisation in a way that does not solve their problem, without doing this, it is not possible because you will not know what their problem is therefore you cannot solve it. Second way is to; the ‘specific’ problem must be solved in the most efficient and effective way, while also taking into consideration, company goals. In all workplaces, solving problems consumes time, effort and usually money, and if the result is not satisfactory to achieve the goals of the organisation, then it is wasteful.

__** The Problem-Solving Methodology **__

==== The Problem-Solving Methodology is a structured approach to creating a solution; this is through a specified procedure or series of steps that need to be followed. The steps cover the essential stages of problem solving, which will also ensure that the problem is looked at in a logical and methodical manner and that the ultimate solution will fix the problem. The problem-solving methodology that we will use consists of the following steps: ====